Effective Date: 23/04/2024
Company Name: Ribriz Overseas Pvt Ltd
CIN: U85499KA2024PTC187740

This Privacy Policy describes how Ribriz Overseas Pvt Ltd (“we”, “our”, or “us”) collects, uses, shares, and protects personal data when you visit our website or use our services. We are committed to protecting your personal data in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) and the General Data Protection Regulation (“GDPR”) of the European Union.

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1. Data We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email, date of birth, academic records, and identification documents.
• Educational Background: Mark sheets, transcripts, degree certificates, etc.
• Professional Background: CV/resume, internships, work experience, skillsets, etc.
• Payment Details: UPI IDs, bank account information (only during transactions, not stored permanently).
• Device Information: IP address, browser type, location data, device type.
• Cookies & Usage Data: Preferences, session duration, clickstream data.

2. How We Use Your Data

Your data is used strictly for the following purposes:

• To deliver our services (mentorship, admissions, visa guidance, etc.)
• To personalize your experience and suggest universities/internships
• To provide customer support
• To improve our services, offerings, and website functionality
• To comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

We collect and process personal data based on one or more of the following:

• Consent (when you voluntarily provide your data)
• Contractual necessity (to deliver our services to you)
• Legal obligation (when required by law)
• Legitimate interests (to run our business effectively and securely)

4. Consent & Withdrawal

By using our website or enrolling in our programs, you consent to the collection and processing of your personal data. You can withdraw your consent at any time by emailing us at support@ribriz.com. However, this may affect your ability to access certain services.

5. How We Store & Protect Data

• Your data is stored securely on encrypted servers and protected using firewalls and SSL encryption.
• Only authorized staff have access to sensitive information.
• We conduct regular audits and follow Indian and global best practices to ensure safety.

6. Sharing Your Information

We only share your personal data with third parties when necessary, such as:

• Partner universities or internship companies (with your permission)
• Visa consultants, embassies, or government bodies (as required)
• Payment gateways (for fee processing)
• Legal or regulatory authorities (if mandated)

7. International Data Transfers (GDPR)

When transferring data from the EU to India or elsewhere, we ensure an adequate level of protection by using standard contractual clauses and proper safeguards.

8. Retention Policy

We retain your data only for as long as required for the purpose it was collected. Once your association with us ends, your data is either securely deleted or anonymized unless legal obligations require longer retention.

9. Your Rights

You have the following rights under Indian law and the GDPR:

• Right to access your data
• Right to correct/update your data
• Right to withdraw consent
• Right to object to processing
• Right to data portability (EU residents)
• Right to erasure (“Right to be forgotten”)

You can request any of the above by contacting support@ribriz.com

10. Cookies Policy

We use cookies to improve website performance, personalize user experience, and track behavior.

• Essential cookies: Required for basic functionality
• Analytical cookies: Track user behavior (Google Analytics, etc.)
• You can disable cookies in your browser settings.

11. Third-Party Services

We may use third-party tools and platforms (e.g., Google, Facebook, Zoom, Stripe) which may have their own privacy practices. We encourage users to read their policies separately.

12. Children’s Privacy

We do not knowingly collect data from individuals under 16 without parental consent. If you believe a minor’s data has been collected without authorization, please contact us immediately.

13. Updates to This Policy

We may update this Privacy Policy as needed. The updated version will be posted here with a revised effective date. Continued use of our site or services implies acceptance of changes.

14. Grievance Officer (SPDI Rule Compliance)

Name: Sagar Kumar Gupta
Email: support@ribriz.com
Phone: +91-8076823071
Address: UNIT 101, Oxford Tower, 139, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008, India

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

📧 support@ribriz.com
📞 +91-8076823071
🏢 UNIT 101, Oxford Tower, 139, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008, India